Mark V HMI - Timesync Problem

i have a problem with Mark V HMI MTK (Master Time Keeper) in this case my GT1_SVR running Windows NT 4.0 not able to be connected to my GPS Clock Module(in this case Arbiter System 1084B).

http://www.arbiter.com/catalog/product/model-1084a-b-c-gps-satellite-precision-time-clock-(40ns).php

This Mark V HMI has got a special PCI card from Symmetricom BC635PCI installed and at the back of the PCI card, a coaxial RG-58 connecting to my Arbiter 1084B.

U can see shot below, the supplied software from Symmetricom which is BC635CPP cannot connect to the GPS module. Observe the "tracking" in red color.



also see this Mark V TCI (Turbine Controller Interface) settings in Control Panel.